Privacy Policy

1. Introduction

Nicola Mason Wedding & Events Singer (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what personal information we collect through this website, how we use it, when it is shared, and your rights under UK data protection law.

2. Information We Collect

We collect information in the following ways:

• Information you provide in our enquiry form, including your name, email address, phone number, event date, event type, and the message you submit.
• Any additional information you choose to include in your message, such as venue, guest numbers, song preferences, or other event details.
• Usage information collected through cookies and similar technologies, including analytics data about how visitors use the website.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries about our vocal services
• Communicate with you regarding the details of your potential event
• Facilitate the provision of our services if a booking is made
• Monitor website traffic and engagement so we can understand how the site is used and improve it over time

4. Legal Basis for Processing

The legal basis for processing your data is:

• Contractual Necessity: Where it is necessary to take steps at your request prior to entering into a contract.
• Legitimate Interest: To communicate with potential clients about their event enquiries.
• Legitimate Interest: To understand how visitors use our website and improve its performance and content.

5. Data Sharing

We may share personal information with trusted third-party service providers where necessary to operate the website and respond to enquiries. These currently include:

• Resend: used to deliver website enquiry emails to us.
• Google Analytics: used to collect website usage information.

We may also disclose information where required to comply with applicable law, regulation, legal process, or to protect our legal rights.

6. Cookies and Analytics

This website uses Google Analytics to help us understand how visitors use the site, such as which pages are visited and how visitors arrive here. Google Analytics may use cookies or similar technologies to collect information such as your IP address, browser type, device information, and on-site interactions.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, use, loss, or disclosure. No method of transmission or storage is completely secure, but we aim to apply safeguards appropriate to the nature of the information we hold.

8. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to your enquiry, managing any booking, meeting legal, tax, accounting, or contractual obligations, and resolving disputes where required.

9. Your Rights

Under the UK GDPR, which applies in Scotland, you have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
• Right to Erasure: You can ask us to delete your personal information.
• Right to Restriction of Processing: You can ask us to limit how we use your personal information.
• Right to Object: You can object to certain processing based on legitimate interests.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data protection rights, you can contact us at privacy@nicolamason.co.uk.

You can also use the enquiry form here for general enquiries.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, together with the updated revision date.